Customer Raffle

£1.00

Take part in my brand new lotto for my lovely customers to take part in! This gives the opportunity to win a prize!!

RULES: 

1. Buy a ticket 

2. You will be given a unique order code via email that I will place into the draw 

3. Wait for the live draw on my Instagram and see if you win! 

4. You can play every month and there will be prizes every month! (The more tickets you buy the more chance of winning!) 

5. Prize will be decided based on winners size and what’s available in stock but I will release examples of prizes each month! Prizes can range from £15 worth to £50 worth depending on how many people enter! 

6. This months draw will be on 30th June and then on at the end of every month 

7. Select the free shipping option at checkout 

£1.00
Add to Wish List

RETURNS POLICY

Returns In the unlikely event of an issue with your order please contact me on email: sales@pinkclouding.co.uk within 3 days of receipt, with the order details and advise if you wish to return or exchange your item. Returns postage is to be covered by the customer, and all items remain the responsibility of the customer until they are received back by us. We would recommend sending items with a tracking service to limit any delivery issues with your return. Personalised and custom orders are exempt from our returns policy as they have been agreed in advance and manufactured accordingly. Your UK statutory rights are not affected by our Returns Policy

Faulty Exchange Should there be any fault with your item at any time after purchase within the first 3 months of purchase, please contact me on email: sales@pinkclouding.co.uk with images of the fault and any explanation of how you think the fault may have occurred. This will be reviewed and should the return be accepted, a repair or replacement will be organised.

Non-returnable items: Gift cards, Workshops

To complete your return, we require a receipt or proof of purchase.

Once I receive your returned item and this is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

To return your product, you should mail your product to: 31 Kettering Road, Rothwell, Kettering, NN146JP

SHIPPING

Your order will be posted with Royal Mail.

UK Delivery Costs (Postage - £4)

FREE Delivery for all UK orders over £50.

FREE Delivery to Rothwell, Desborough, Kettering and Market Harborough.

Delivery Times Orders placed will be posted within 1-2 business days. Delivery time will be 1-3 business days.

Personalised and custom orders are exempt from the above timings, we will be in contact with you to provide production and delivery times for these orders. All tracking information will be provided where appropriate.

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Customer Raffle
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